Shipping Information

Shipping Policy

We want your order to reach you as quickly and safely as possible. All products are made to order, which means your item is produced especially for you after your order has been placed.

Processing Time

Orders are usually processed within 3–7 business days. Personalized products may require additional production time depending on the product and current order volume.

Once your order has shipped, you will receive a confirmation email with tracking information if available.

Estimated Delivery Times

Germany: 3–7 business days after production
Europe: 5–12 business days after production
International: 7–20 business days after production

Please note that delivery times are estimates and may vary depending on the destination, shipping carrier, customs, or high order volume.

Shipping Costs:

Shipping costs are calculated at checkout and may vary depending on the product, destination, and order size.

Tracking:

Once your order ships, you will receive a tracking number by email if tracking is available, so you can follow your package every step of the way.

Personalized Products:

Please make sure all names, initials, custom text, and shipping details are entered correctly before placing your order. Once production has started, changes or cancellations may no longer be possible.

Incorrect Address:

Please make sure your shipping address is complete and correct. We are not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete address details provided by the customer.

Contact:

If you have any questions about your order or shipping, please contact us at:

metinedesign@gmail.com